Who are we?

Lordstown Travel Group Ltd is founded by qualified professionals with more than fifteen years of experience in the tourism industry. Lordstown Travel Group Ltd operates corporate and government travel management divisions, alongside our group and vacation travel departments, based on Galileo GDS systems.

Located at the Mall Westlands, 2nd floor in Nairobi, our offices are open from 0830h to 1700h on weekdays and 0900h to 1300h on Saturday’s; you can freely call our agents 24/7 for urgent requests or emergency.

Our mission

The Company’s mission statement, since its inception, has embodied its creed:

“As dedicated travel professionals, we will provide our clients with the highest level of personalized travel service. Reach for the stars….the sky is the limit!”

Our vision

Providing professional travel recommendations and guidance to business and leisure clients, supported by customer service which exceeds expectations.

Our values

Trust

in our team

Depending on each other to do the right thing in any situation.

Integrity

at our core

Continuously doing the right thing that results in win/win situations for all.

Respect

for all

Treating others with courtesy, dignity and professionalism.

Teamwork

is our secret

Working together to ensure that our clients receive the very best value and service that we, as a company, can offer.

Management experience

Satisfied major corporate, government accounts and leisure travelers have entrusted their outbound and inbound Travel arrangements with the Company including arrangements for international and local conferences, incentive travel and pure leisure travel for groups and individuals.

To ensure that our clients and customers get the best, we have partnered with major hotels,resorts, transportation companies and reputable airlines where our negotiated rates are passed on as savings to all our customers.

Lordstown Travel Group has successfully made a name among its satisfied and loyal customers as their travel company of choice for all seasons.

Our services are based on:

Experience:

An excellent reputation for personal services, quality and value through extensive research and a comprehensive database backed up by fifteen years of experience in the travel industry.
Our agents travel to the places they sell on a regular basis. They inspect the newest properties along with older properties that have undergone renovation. We feel this is an extremely important aspect of being an above average travel consultant. It is what enables us to suggest properties that match our client’s needs, and personalities.

Service:

Professional customer oriented consultation providing hassle free travel. Email capabilities for convenience and prompt booking and information. Creative but persistent approach to search for the most appropriate travel arrangements and identifying the best possible value. Our travel consultants are friendly, professional, and experienced in accommodating both the seasoned
traveler and those new to the world of travel.

From the moment Travel Partners begins our work for you; our team of travel professional travel agents will do everything we can to make your trip or vacation worry-free. We are committed to meeting the full range of your travel needs and expectations, and have a quality control program in place to monitor and maintain incomparable travel service for our clients.

We pride ourselves in customer satisfaction. A large percentage of our bookings are from repeat clientele while much of our new business is from word of mouth recommendations.

What can we do?

Our services include EVERYTHING related with tourism, such as:

  • International Airline Reservations & Ticketing
  • Worldwide hotel reservation
  • Worldwide car rental
  • Ground handling services
  • All over the year excursions and itineraries, (Adventures, Eco-Tours, Biblical Tours, Cruises, Diving, Sea Resort Holidays, Ski Holidays, Relaxation & Spa Treatment Packages, & Tailored Made Tours)
  • Incentive, Special interest groups
  • Conferences & MICE
  • Cruises world wide
  • Camping services
  • Catering
  • Meet & Assist services
  • Limousine & VIP treatment specialists
  • Free Ticket delivery

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